Privacy Policy — Flex the Web

We are not a law firm. This policy is written in plain English to describe how we actually operate. If your business is in a regulated industry (healthcare, finance, legal, etc.), we recommend having your attorney review or replace it with industry-specific language.

Who we are

Flex the Web ("we", "us") builds small-business websites and provides related services. Contact: info@flextheweb.com.

What we collect

Contact form submissions: your name, business name, email, optional phone, industry, and message.
Basic analytics: pages viewed, referring site, approximate location (from IP), device and browser type. We use this to understand traffic and improve the site.
Cookies: only what's needed to run the site and (if enabled) an analytics cookie.

How we use it

Reply to your inquiry and deliver services you've requested.
Send occasional service updates related to your account or project.
Improve our website, offerings, and marketing.

We do not sell your personal information or share it with third parties for their own marketing.

Who we share it with

Only service providers we use to run our business (for example: hosting, email delivery, analytics, and payment processing). They're only permitted to use your information to provide services to us.

How long we keep it

Inquiry and client records are retained while our relationship is active and for a reasonable period afterward (typically up to 3 years) for tax, legal, and support purposes.

Your choices

You can request a copy of the information we have about you, ask us to correct it, or ask us to delete it (subject to any legal obligations to retain it). Email info@flextheweb.com and we'll respond within a reasonable timeframe.

Children

Our services are not directed to children under 13.

Changes

We may update this policy from time to time. The "Last updated" date at the top will reflect the most recent revision.

Questions

Email info@flextheweb.com.